Academic Registrar's Office (ARO)
The Academic Registrar’s
Office strives to provide high-quality professional leadership and guidance in
planning, developing, implementing, coordinating and monitoring the
university’s academic programmes and strategic plans. Our mission is to deliver world-class service
in addressing the needs of our stakeholders and to offer exemplary experience
The Academic Registrar’s
Office aspires to be a department of professional excellence and leadership
recognized for its innovative ideas and student-centered values.
Accuracy – To uphold
exceptional quality in our processes in line with policies of the university
and to maintain the correctness of all records.
Integrity – To preserve
confidentiality and honesty in all aspects of work in ARO.
Professionalism – To provide
high quality professional services to all stakeholders may it be prospective
students, current students, alumni, faculty and staff of the university,
government institutions, private companies and others.
Responsiveness – To deliver
timely information and service.
Transparency – To be willing
and open to communicate any actions and endeavors undertaken by the department
to improve efficiency of university operations.
Innovative – To challenge
existing practices and ideas where necessary and to harness creativity among
Environment Friendly – To
foster a sense of social responsibility within ARO demonstrated through
practices and initiatives of the department.
Adhere to and implement academic policies and
procedures set by the University of Kurdistan Hewler.
Admission and Recruitment of Students –
conversion of inquiries into admissions, and recruitment of students through
Open House, School Visits and Company Visits.
Registration Process – Opening and closing of
modules, and registration, withdrawal and termination of students.
Preparation of Timetables (academic timetable
and exam timetables), Academic Calendar, and ARO Calendar.
Maintaining Student Records – Admission
requirements (high school transcripts and certificates, application form,
identification card, etc.), grades and transcript, appeals (forms and
Student Support – Initial academic advice and
study plan, release of grades, information dissemination through emails and
posting of announcements at the bulletin board, assistance regarding appeals,
change of major, transfer credits, degree conferral/graduation, verification
Academic Support – Providing class lists,
tracking of attendance, submission of grades,
Provides record keeping for the university –
University prospectus which includes catalogues of all schools and departments,
academic policies, admission policies and fees policies of students, Student
Handbook, Academic Manual which lists procedures, Minutes of meetings with
approved decrees, Module descriptors (syllabi), Assessment criteria, etc.
Coordination with partner universities
regarding exchange programs and transfer of credits.
of Reports: Enrollment reports, Registration, Quality of Courses, Grade
Distribution (Exam Boards), Comparative Reports, and any reports that may be
used for strategic decision making of the university.
and coordinating Orientation for new students and Graduation Ceremony.
with other departments in the revision and publication of the Student Handbook
and University Prospectus.
with other departments such as Finance for student fees and payment,
Engineering and Services department for room allocation and student accommodation,
IT department for student email address and other IT issues, Media department
for admission and recruitment promotional materials, for the preparation and
arrangement of orientation and graduation ceremonies, and other departments as
the case may need.